predetermination of the provision of services
Use of the site requires registration and prior identification. Your personal data (surname, first name, postal address, e-mail, telephone number, etc.) are used to perform our legal obligations resulting from the delivery of products and/or services, under the End User License Agreement, Limitation of Warranty, if any, or other applicable terms. You will not provide false personally identifiable information or create an account for another person without their permission. Your contact details should always be accurate and update.
Collection of technical data for advertising, commercial and statistical purposes
The technical data of your device is automatically collected and recorded by the Site, for advertising, commercial and statistical purposes. This information helps us personalize and continually improve your experience on our Site.
Purpose of the reuse of personal data collected
The contracts ; the orders ; the deliveries ; the bills ; accounting and in particular the management of customer accounts.
A loyalty program within one or more legal entities;
Follow-up of the customer relationship such as the realization of satisfaction surveys, the management of complaints and after-sales service.
the selection of customers to carry out studies, surveys and product tests (except with the consent of the persons concerned obtained under the conditions provided for, these operations must not lead to the establishment of profiles likely to reveal sensitive data – racial or ethnic origins, philosophical, political, trade union, religious opinions, sex life or people's health).
What is the legal basis for processing your personal data?
We process your personal data to be able to (I) fulfill our agreements with you, (II) you have consented to us processing your personal data, (III) to perform a legal obligation upon us, and/or (IV) fulfill our legitimate interest as operating supplier of services.
How do we protect your personal data?
We use IT systems to protect confidentiality, integrity and access of personal data. We have taken appropriate safety measures to protect your personal data from unlawful or unauthorized processing. Personal data may only be processed by persons holding a position that requires them to process personal data to perform their work.
For how long do we process your personal data?
Your personal data will not be processed any longer than necessary for the stated purpose of the processing unless we have a legal obligation to retain the personal data for a longer period of time. The retention period varies depending on the purpose of which the personal data are processed. If you withdraw your consent to the processing of your personal data or if you unsubscribe to our newsletter, or similar, the personal data will immediately be erased.
Rights of the data subject
You have the right to withdraw or change your consent at any time. You have the right to demand information from us regarding our use of your personal data free of charge. On your request or by own initiative we will correct or delete personal data that are inaccurate or limit the processing of such data. Further, you have the right to prohibit the processing of personal data for direct marketing purposes. Under certain circumstances and to certain extent, you also have the right to receive your personal data in a machine-readable format.
We offer safe payments in collaboration with Stripe. When you make your payment, you are forwarded to a safe page with an SSL certificate from Stripe. There you can enter your data and make a safe payment. We do not manage or save your credit card details.
Information about cookies
We obtain information about your use of our website trough cookies which enables us to enhance your website experience, for example it remembers which item you have added to your shopping chart. It is not necessary to accept cookies to be able to visit our shop. However, you must accept cookies if you want to add an item to your shopping chart or make an order. Cookies are managed by the settings on your computer and may be turned off at any time.
If you have questions regarding our processing of your personal data or if you think your data protection rights have been breached, please contact us at firstname.lastname@example.org.